EASY RETURNS & EXCHANGES

  • Returns must take place within 30 days from the original shipment date in order to receive a credit back in the original form of payment.

  • Returns received more 30 days after date of shipment will not be accepted and will be returned to sender.

  • All products being returned or exchanged must be in new condition.

  • Exchanges are subject to availability.

  • We cannot accept COD returns.

  • Refunds will be processed in the form of payment used on the original order. For credit card refunds, please allow 1-2 billing cycles for the credit to appear on your statement.

SHIPPING METHODS

Sincere Gaston products are shipped through Federal Express.

United States Shipments:

Ground
$5 flat rate

2nd Day 
$14 flat rate

Overnight
$21 flat rate

*Additional fees apply for the shipment of international orders*